- General information
- Subscription & pricing
- Mileage administration
- Smartphone app
- Self-employed
- 1. How does it work?
1. Register for an online account
Register for a free trial account. Activate your account by clicking on your confirmation email, which will start a wizard to setup your administration, your home address and first trip.2. Download the Track Assistant App
Download the App in the AppStore or Google Play. At first use of the App, login once with the same user name and password as your online account. The App will sync with you online account, including settings like your home address and favorites. Your administration is ready for use, all set to track your trips while you are on the go. Either by using the GPS location button, your favorites or manually entering the location. From now on, your App is always ready to use, no need to login again.3. Register your car trips
When you add trips with your App, it automatically syncs your trips to your online account, where you can create the reports you need. And the other way around: trips added or modified in your online account are synced with your smartphone App. Same for your favorites and labels defined in your online account. Don’t have a smartphone? No problem, you can do everything with your online account if you would like to.Your data is safely stored in the cloud. So no risk that you are losing your data. Even in the painful situation that you have lost your phone, your data is always there in your online account.
You can trial Track Assistant a month for free, without any obligation. When you decide to continue to use Track Assistant afterwards, the monthly costs are only €3,63 (VAT included). With the flexibility to stop your subscription any month.
Any questions? Let us know at support@trackassistant.com
- 2. Is it really that convenient?
Give it a try and you can decide for yourself. But keep in mind that Track Assistant is the only car trip registration tool that syncs your registered trip on your smartphone with your online account. Safely storing your trip administration in the cloud: always a back-up. And within your online account you can create and download the reports you need.
Let’s get started. Register and test Track Assistant one month for free
- 3. Can I download the trips that I have registered?
Sure. When you login to your online account, you can filter the trips that you would like to see, which will show up in your overview. The next step is to click the download button to get the report your are looking for: a PDF, an Excel file or a CSV file.
- 4. Can I upload an existing trip administration?
Absolutely. After you have subscribed for a trial account, you can download an Excel template. When you add your existing trips to the Excel template, you can import the file and these trips immediately show up in your administration.
- 5. Is it good for the environment?
The more you are aware of your mileage, the... we say here at Track Assistant.
- 6. Can I also register the mileage of a replacement car?
That is certainly possible. With Track Assistant you can manage a second administration for a replacement car at the same time.
- 1. Is this solution for free?
A subscription to Track Assistant is only €4,99 a month (incl. VAT). However, you can test it for free. One month, to be precise. At the end of this trial month you have the option to turn it into a paid subscription, which you can terminate every month. In case you don’t do anything, the trial simply expires and you are obliged to nothing.
- 2. Do I need to pay for using the smartphone app?
No, there are no separate costs for using our smartphone apps. When you have a subscription for Track Assistant, you can download and use the smartphone app from the Apple Store or Google Play.
- 3. Can I provide my employees a subscription to Track Assistant?
Certainly. When you start your free trial, you have the option to choose either a so called single-account or a multi-account. When you select the multi-account, you will be the administrator, enabling you to create accounts and administrations for your colleagues/employees. After creation of the account, the user is invited by email to complete the registration by choosing a password. All set.
At the end of the free trial you have the option to continue with 10, 20 or up to 50 accounts. Even more accounts needed? Let us know via info@trackassistant.com.
- 1. What do I have to do to keep my company car out of additional tax liability?
You must meet the requirements of the tax authorities for a complete trip registration. As an entrepreneur or self-employed person, you can easily record your business kilometers and have your reports ready in your online account.
- 2. Why does Track Assistant never record too many private kilometers?
Track Assistant uses a unique algorithm, so that you never register too many private kilometers on combined trips. With many kilometer registration solutions, every trip is seen as a stand-alone ride. But if you have a combined trip, that is, a trip with a private and a business destination, then you only have to count the extra kilometers driven as private according to the Tax Authorities. Track Assistant calculates this automatically. And that saves considerably if you want to stay within 500km.
Example: you leave home and you first drive 30 km to your mother, then 20 km to work and at the end of the day you drive 50 km home again. If you register individual journeys, you register 30 km in private. However, if you had not driven past your mother, you would have had a total ride of 100km that day. In this case as well, so you have to register 0km in private. In accordance with the rules of the Tax Authorities. And Track Assistant does this automatically for you if you register a combined ride!
- 1. Why should I use the smartphone app?
With the smartphone app you can easily register your trip while your on the go. For example, when you have arrived at your destination, you register your trip (using GPS, your favourites or manually added). The app automatically syncs your trip to your online account at www.trackassistant.com, safely backed-up in the cloud, ready to create your reports.
- 2. Where can I find the smartphone app?
The iPhone app is available iTunes. The Android app can be downloaded in Google Play.
- 1. What is the use of Track Assistant as a self-employed person?
As an entrepreneur or self-employed person, you can easily record your business kilometers for your business kilometers and have your reports ready in your online account.
As a self-employed person you can opt for a non-comprehensive mileage registration. As a result, you can only record the journeys that you need for your declarations. Via your smartphone on the road, or later online on your PC or tablet. At the end of the month you run a report in Excel or ready-made as a PDF.
- 2. Can I register trips for different clients?
Track Assistant has the option to set labels. These labels can be different clients. With every trip you can easily select a client. At the end of the month you print a report for each client, which you can compile based on a selection filter.